Privacy Policy

1. Information We Collect

We collect personal, contact, and healthcare information that you voluntarily provide while using our healthcare services. Limited technical information may also be collected to improve website functionality, security, service quality, and overall patient experience.

2. Purpose of Information Use

Your information is used to provide healthcare services, schedule appointments, maintain medical records, communicate important updates, improve service quality, process requests, and comply with applicable legal, regulatory, and healthcare obligations responsibly.

3. Medical Records

Healthcare records are maintained to support diagnosis, treatment, follow-up care, and clinical documentation. Information is retained only for appropriate healthcare, administrative, regulatory, and legal purposes according to applicable requirements and standards.

4. Data Security

We apply reasonable administrative, technical, and physical safeguards to protect personal and healthcare information from unauthorized access, disclosure, alteration, misuse, or loss while continuously reviewing our security practices and procedures.

5. Information Sharing

Personal and healthcare information may be shared only when necessary for treatment, healthcare operations, authorized service providers, legal obligations, or regulatory requirements while maintaining appropriate confidentiality and privacy protections at all times.

6. Cookies and Website Usage

Our website may use cookies and similar technologies to improve functionality, analyze website performance, understand visitor interactions, enhance user experience, and maintain secure access without collecting unnecessary personal healthcare information.

7. Your Privacy Rights

You may request access, correction, updating, or deletion of your personal information where permitted by applicable laws. Privacy-related requests are reviewed carefully and handled according to healthcare and legal requirements.

8. Data Retention

We retain personal and healthcare information only for as long as necessary to provide services, meet legal obligations, support healthcare operations, resolve disputes, and maintain appropriate business and clinical records.

9. Third-Party Services

We may work with trusted third-party service providers supporting website operations, communication, payment processing, or technical services. These providers are expected to protect information and comply with applicable privacy requirements.

10. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in healthcare practices, legal requirements, or operational improvements. Updated versions become effective upon publication, and continued use indicates acceptance of the revised policy.